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Store policies

A clear way to shop.

Please read these terms along with our delivery and return information.

Products and availability

Product availability and prices can change. Review the description, size, ingredients and directions before ordering. Images illustrate the product; packaging may change. Prescription products require assistance from our team before ordering online.

Prices and checkout

PKR is the store’s price and order currency. USD is an optional estimated display conversion. The final PKR amount, including delivery, discounts and any configured tax, is confirmed before placing an order.

Orders and payment

An order reference confirms receipt of your request. Our team may contact you to confirm availability and delivery details. Cash on delivery is due when the parcel arrives. If an item is unavailable or delivery cannot be arranged, we will contact you about the next step.

Discounts

Each code has its own dates, minimum spend and usage limit. One checkout code can be used per order. Sale prices may already apply to individual products. Delivery is calculated using the product subtotal before checkout code discounts.

Returns and support

Read our delivery and returns page before ordering. Contact us promptly if a product arrives damaged, incorrect or incomplete, and keep the packaging and order reference.

Your account

Keep your sign-in information secure and provide accurate order details. You are responsible for activity under your account. Reviews must describe your experience and may be moderated before publication.

Additional store terms

Contact HappyWag for assistance with these terms.